Returns & Exchanges
At Clove Technology, we want you to be completely satisfied with your electronics purchase, which is why we offer a straightforward 14-day return period for most items. All returned products must be in their original, unopened packaging and in a resalable condition to qualify for a full refund.
Request Authorization
Contact our customer support team via email or our contact form to request a Return Merchandise Authorization (RMA) number before sending any items back.
Prepare the Package
Securely pack your device in its original box with all included accessories, manuals, and cables, ensuring the RMA number is clearly marked on the exterior.
Ship the Item
Send the package to our designated returns center using a tracked and insured courier service to protect your shipment against loss or damage during transit.
Inspection and Refund
Once received, our technicians will inspect the device for quality assurance; upon approval, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing