Frequently Asked Questions

Everything you need to know about your Clove Technology order.

What is the standard shipping time for international orders?

International delivery times vary by location, but most orders are processed within 24 hours and arrive via express courier within 3 to 7 business days.

Are the mobile phones sold on Clove Technology unlocked?

Yes, all smartphones and mobile devices sold on our store are SIM-free and factory unlocked, meaning they will work with any compatible GSM network globally.

What is your return policy for electronic goods?

We offer a 14-day return period for most items. The product must be in its original, unopened packaging and in a resalable condition to qualify for a full refund.

Do my products come with a manufacturer warranty?

All new products sold by Clove Technology come with a full manufacturer's warranty, typically valid for 12 to 24 months depending on the brand and region.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and direct bank transfers for secure transactions.

Will I have to pay import duties or taxes?

For orders outside the UK, customers are responsible for any local import duties, taxes, or administration fees levied by their country's customs department.